In desperate need of a good hair cut after a rather disastrous one with another hairdresser. I had a "mid-length cut" and re-style. The online Appointment System was slightly strange, particularly if you're a new client as you don't know quite what you want, but I called the number and booked and they were quick to answer. I was due to have Lydia but she was delayed with an earlier client, so Anna stepped in. She was fab!! Took her time to go through the various options, what could work, what I would like and what she thought would work for me. She was gentle, explained what she was doing as she went along and even suggested we took some photo's so we were both reminded of what it looked like for next time. Once you know what you want booking online would be simple. Unusual to have to pay in advance with hairdressers is my only comment and the reason I didn't book, was I wasn't sure what it was I wanted or what category of theirs I fitted into. Prices seemed easy reasonable enough compared to others within Tilehurst and I felt I got good value for money. Very easy to find next door to the Asda petrol station and opposite Co-op. Only suggestion I have is around the layout. The lighting is very bright and could be softer and although work stations are spaced around the room, due to the layout everything echoes around, so it's very easy to hear other clients conversations, I wander if some additional decor like cushions and plants would help soften the ambience and absorb some of the noise. Would definitely recommend to friends!

  I had De-frizz smoothing service this week just before my Holidays, I am so impressed! Stylist explained every step what to expect and how to maintain the condition of my hair after. My hair feels smooth, lush, shine and no frizzy hair! The price is comfortable and a bit cheaper then in town Salons. I will be back!

  I visited Anna at her hair salon 5th Element today. Anna runs a lovely salon and Is very polite, caring and attentive to detail. I was very happy with my experience at the salon and Anna is a brilliant stylist. Prices are on par with local hair salons in the area and definitely worth a visit. Surprisingly I found I could book appointments and pay online which is very convenient. Well done Anna!

  First time going to 5th element, I am always a bit nervous going to a new hair dressers as you don’t know what they are like. Anna was amazing, she made me feel totally comfortable. Listened to what I wanted and let me know what was best for my hair type. Went through all products and what they do for my hair before just putting it all on. She was so polite and 100% professional. I could t be happier with the end product either, she made my hair look amazing! Would highly recommend to anyone.